You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

Business Performance Manager – Enterprise Performance Mgmt & Analytics

The Results Delivery Office (RDO) is an advisory arm of the company designed to help Amgen achieve its mission to serve patients. We work directly for and with senior leadership and their organizations at all levels to drive transformation and adapt to change. The RDO focuses on developing a rigorous and repeatable operating rhythm framework and execution system to ensure delivery of company-wide commitments and priorities including process simplification, enterprise-wide continuous improvement, advancing a culture of resilience and embracing change by using change management standard methodologies and data driven approach to transformation.


**What you will do**

Let’s do this! Let’s change the world! In this vital role you will drive improvement opportunities, develop approaches to improve productivity and implement comprehensive change strategies to transform the organization and enable it to adapt to business challenges. The position will have regular interaction with cross-functional capability leads and initiative teams to solve business problems and build and embed continuous improvement capabilities.

The Business Performance Manager will support the Results Delivery Office capabilities and execution of the enterprise priorities, including but not limited to the Sensing program. Sensing is an ambitious program with an objective to connect cross-functional insights to enable data transparency and improved information flow for senior executives. The successful candidate has an analytical mentality, go-do attitude, and excellent stakeholder management skills. This person is a strong teammate and a creative problem-solver.

**Key Responsibilities:**

+ Contribute to the development of key Sensing deliverables and presentation materials that facilitate decision making with senior leaders

+ Provide support for Sensing related to data analyses and voice-of-customer surveys, proposing solutions, and developing options for implementation

+ Maintain and coordinate activities between various teams that are focused on developing and surfacing business performance metrics

+ Manage internal customer-facing communication channels (e.g., Sensing SharePoint site, MS Teams channel, etc.)

+ Assist with stakeholder mapping and analysis and other activities to support Sensing change management strategy and execution

+ Design and execute, with guidance, working sessions/workshops with Sensing teams and relevant partners, including preparation and development of workshop objectives and materials

+ Support the Enterprise Performance Management & Analytics and Sensing teams in problem solving, ideating solutions, building cases and completing through implementation


**What we expect of you**

We are all different, yet we all use our unique contributions to serve patients. The Business Performance professional we seek is a Manager with these qualifications.

**Basic Qualifications:**

+ Master’s degree and 2 years of Scientific, Operations or Business experience


+ Bachelor’s degree and 4 years of Scientific, Operations or Business experience


+ Associate’s degree and 10 years of Scientific, Operations or Business experience


+ High school diploma / GED & 12 years of Scientific, Operations or Business experience

**Preferred Qualifications:**

+ Biotechnology / Pharmaceutical industry experience (preferred) or other sectors of healthcare industry

+ 3+ years of cross-functional consulting, project management, change management and/or transformation initiatives

+ Experience advising Leaders on strategy and resolution of complex business problems

+ Working knowledge of Miro, Smartsheet, and other collaboration/automation tools

+ Excellent oral and written communication skills, including ability to storyline and prepare effective presentations

+ Strong problem-solving skills and ability to break-down complex issues into manageable tasks

+ Strong quantitative and qualitative analytical skills

+ Comfortable with ambiguity and adaptive to change


**Some of the vast rewards of working here**

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

+ Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey

+ A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

+ Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits—with compensation and benefits rated above 4 stars (out of 5) on Glassdoor

**Apply now**

**for a career that defies imagination**

Objects in your future are closer than they appear. Join us.



Join Us

If you’re seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you’ll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen requires all staff in the United States, Puerto Rico and Canada to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.

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