Clinical Specialist, Cardiac Rhythm Heart Failure – Orange County

Location:

Irvine, California, United States

Requisition #:

190002H1

Post Date:

Feb 22, 2019

**Bringyour talents to a leader in medical technology and healthcare solutions.** **Rooted in our long history of mission-driven innovation,our medical technologies** **opendoors.** **We support your growth with thetraining, mentorship, and guidance you need to own your future success.** **Join us for a career that changes lives.**

**CAREERS THAT CHANGE LIVES – POSITION DESCRIPTION:**

Provide technical, educational,
operational and sales support to assist the district in meeting CRHF sales and
customer service objectives. CRHF seeks candidates who will meet our
customer expectations by striving without reserve for the greatest possible
reliability and quality in our products, processes and systems by being
accountable, having a voice and taking action.

**A DAY IN THE LIFE: POSITIONRESPONSIBILITIES:**

+ Technical Support

+ Successfully completes CRHFField Technical Training – including online and field-based training

+ Performs checks/interrogationsof all CRHF medical device systems post sign-off

+ Supports implants of all CRHFproducts post sign-off

+ Provides on-call support asneeded on evenings and weekends post sign-off

+ Provide troubleshootingsupport as requested

+ Operational Support

+ Assures completion of patientregistration and any other required hospital documentation

+ Helps manage consignmentinventory and trunk inventory once obtained

+ Provides additional inventorysupport to meet customer needs

+ Maintains software onprogrammers throughout the district as directed

+ Assists with managing dailycoverage logistics as needed

+ Educational Support

+ Educates and trainsphysicians, hospital personnel and office staff on products or solutions forwhich training has been completed

+ Assists with educating andtraining new Clinical Specialists and Sales Representatives post sign-off

+ Sales Support

+ Partners with DSM, Sales Repsand DM to learn market dynamics and local customer motivations and needs; has abasic understanding of how Medtronic CRHF products and solutions offer value tothe customer

+ Assists with obtainingcustomer POs throughout the quarter

+ Has a basic understanding ofthe competitive landscape

+ Independently identifiescustomer needs and opportunities and provides feedback to Sales Rep(s) tosupport sales objectives

+ Ongoing Technical Development

+ Stays up to date on newproducts, solutions and patient management offerings

+ Completes all assignedtraining in a timely manner

+ Performs other related dutiesas assigned

**MUST HAVE – BASIC QUALIFICATIONS:**

_IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASICQUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME_

+ A High School Diploma PLUS aminimum 7 years of work experience in the healthcare or engineering field, OR

+ An Associate’s Degree PLUS aminimum 5 years of work experience in the healthcare or engineering field, OR

+ A Bachelor’s Degree PLUS aminimum of 3 years of work experience in the healthcare or engineering field, OR

+ A Bachelor’s Degree andcurrently enrolled in a certificate program from a pacing school like ATI orPrepMD and 3 years of prior professional experience

**NICE TO HAVE – DESIRED/PREFERRED QUALIFICATIONS:**

+ Thoroughworking knowledge of medical terminology and the medical device industry

+ Provenability to build/maintain positive relationships with peers and colleaguesacross organization levels

+ Strongwork ethic in accomplishing objectives of the position

+ Expertisewith Microsoft tools other applications (i.e., SalesForce.com)

+ Abilityto meet vendor credentialing requirements

+ Excellentcustomer service skills

+ Excellentinterpersonal, written/verbal communication skills

+ Abilityto coordinate/participate in numerous tasks/projects in a fast-pacedenvironment in an organized manner while meeting deadlines

**PHYSICAL JOB REQUIREMENTS:**

+ The physical demands described within the Responsibilities sectionof this job description are representative of those that must be met by anemployee to successfully perform the essential functions of thisjob. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential functions

+ Frequent required travel to customer clinics,hospitals and offsite meetings. While performing the duties of this job,the employee is regularly required to be independently mobile

+ Continuous verbal and written communication

+ Frequent 2- handed lifting ofup to 40 lbs. from floor to chair/table and from one to another surface at approximatelythe same level

+ Sitting, standing and/orwalking for up to eight plus hours per day

+ Environmental exposuresinclude eye protection, infectious disease and radiation

+ Ability to wear 7-9 lbs oflead for extended periods of time while in the O.R.

+ Frequently required to usehands to finger, handle or feel objects, tools or controls

+ Ability to effectively use amobile phone, PC, keyboard and mouse

+ Frequent bending/stooping,squatting and balance

+ Specific vision abilitiesrequired by this job include close vision, distance vision, depth perception,and ability to adjust focus in relation to travel and operating a personalcomputer

+ Must be able to drive approximately80% of the time within assigned territory.

+ Clinical Specialists are required to bewithin their assigned territory each day to be available as unscheduled needsarise. CS’s are required to work a number of weekend and holidays during thequarter, as determined by local management.Weeknight call coverage is the primary responsibility of the Sales Rep,however, at times, business and/or geographical needs require a CS to bescheduled for week night coverage as approved by regional management.

+ Must have a valid driver’slicense and active vehicle insurance policy. In addition, your drivingrecord will be reviewed and will be considered as part of your application.

**Travel Requirements:**

+ Minimum travel of 10%

**ABOUT MEDTRONIC**

Together, we can change healthcare
worldwide. At Medtronic, we push the
limits of what technology can do to help alleviate pain, restore health and
extend life. We challenge ourselves and
each other to make tomorrow better than yesterday. It is what makes this an exciting and
rewarding place to be.

We can accelerate and advance our
ability to create meaningful innovations – but we will only succeed with the
right people on our team. Let’s work
together to address universal healthcare needs and improve patients’
lives. Help us shape the future.

It is the policy of Medtronic to
provide equal employment opportunity (EEO) to all persons regardless of age,
color, national origin, citizenship status, physical or mental disability,
race, religion, creed, gender, sex, sexual orientation, gender identity and/or
expression, genetic information, marital status, status with regard to public
assistance, veteran status, or any other characteristic protected by federal,
state or local law. In addition, Medtronic will provide reasonable
accommodations for qualified individuals with disabilities.

This employer participates in the
federal E-Verify program to confirm the identity and employment authorization
of all newly hired employees. For further information about the E-Verify
program, please click here: http://www.uscis.gov/e-verify/employees

The above statements are intended to
describe the general nature and level of work being performed by employees
assigned to this classification. They are not intended to be construed as an
exhaustive list of all responsibilities, duties and skills required of
employees assigned to this position.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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