_What IT Service Center contributes to Cardinal Health_

IT Service Center is responsible for resolving customer/client technical problems and responding to questions in accordance to service level objectives, processes and procedures.Serves as liaison between customer/client and IT to resolve business issues related to technologies.

+ Provides technical support to the organizations internal/external users of computer applications and hardware.
+ Answers questions regarding system procedures, online transactions, systems status and downtime procedures.
+ Serves as a liaison between customer/client and IT to resolve business issues related to technologies.
+ Collaborates with network services, software systems engineering and/or applications development in order to restore service and/or identify problems.
+ Maintains a troubleshooting tracking log ensuring timely resolution of problems.
+ Manages user access rights.

_Qualifications_

+ Bachelors Degree in related field or equivalent work experience

_What is expected of you and others at this level_

+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments

_Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status._

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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