**Are you looking for a career that matters?**
We believe every person deserves a chance for a healthy life, free from illness and full of possibility. We see a world full of healing, with viable care options available to those with limited choices today. We envision new ways of providing physicians, pharmacists and nurses with technologies that not only treat chronic diseases, but also work to prevent them. We’re looking for team members who are motivated to learn, grow and innovate, while making a meaningful difference for millions of people around the world.
The Project Associate is located at the Baxter BioPharma Solutions contract manufacturing site in Bloomington, IN. The Project Associate provides project support and ensures execution of assigned deliverables for clients and attainment of project objectives and client satisfaction. In addition, the Project Associate is responsible for invoice creation for customer services and fees. This position reports to the Senior Manager, Commercial Programs.
**Essential Duties and Responsibilities (these are primary responsibilities of the role and the incumbent will perform other duties as assigned)**
+ Responsible for all client billing, including: batches, research & development, stability services, shipping/materials, storage, Regulatory Affairs support, miscellaneous (destruction, distribution, equipment, Annual Quality Review, etc.), transfer and development activities, finance charges, etc)
+ Coordinate with Project Managers (PMs) and clients to ensure on-time payment of invoices
+ Manage and tracks data related to billing and payments to support plant and overall business metrics
+ Support PMs with various activities to meet client needs, including: sample management, coordination of shipments, data collection, documentation requests, etc.
+ Manage commercial projects (smaller scope client project) independently as the principal interface with the client.
+ Create and maintain project reporting and analysis.
+ Host clients on site for business metric review meetings, batch observation, investigation support, process improvement initiatives, etc.
+ Identify, develop, and implement solutions to resolve a variety of problems.
+ Participate in department improvement projects.
+ Bachelor’s degree required
+ Some background in pharmaceutical manufacturing strongly preferred.
+ Two (2) plus years of customer service and project related experience preferred.
+ General understanding of Project Management tools and processes preferred.
+ Computer proficiency in Microsoft Word, Excel, and Outlook and the ability to use enterprise software (examples include: JDE, BPLM, Pilgrim, Trackwise, etc.)
+ Experience with data tracking and analysis. **Physical Requirements**
+ Duties may require overtime work, including nights and weekends.
+ Position requires sitting for long hours, but may involve walking or standing for periods of time.
+ Use of hands and fingers to manipulate office equipment is required
+ Ability to qualify for Grade C gowning.
**Equal Employment Opportunity**
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
EEO is the Law at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
EEO is the law – Poster Supplement at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
Pay Transparency Policy at https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to Americas_TTA@baxter.com and let us know the nature of your request along with your contact information.
Our products and therapies touch the lives of millions of people around the world every day, which is why we are focused on transformative innovations that bring smarter, more personalized care to all of us. For 87 years and counting, we have been at the critical intersection where the ideas that save and sustain lives meet the providers who make it all happen. And now, we are determined to realize our boldest opportunities to transform global healthcare for years to come.