Description
Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Senior Coordinator Non-Technical Customer Support for Beckman Coulter Diagnostics is responsible for managing our parts inventory within our Canadian organization as well as other related duties.
This position is part of Technical Service team located in Canada and will be Hybrid – based in Mississauga, Ontario. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Canadian Organization Field Services team and report to the Canadian Service Coordinator Supervisor. If you thrive in a fast-paced role and want to work to build a world-class Field Service organization—read on.
In this role, you will have the opportunity to:
+ Manage both site and field parts operations in Canada, partnering with North American logistics departments. Coordinating field service team cycle counts AND calibration of Field Service Technician’s tools
+ Use Service Max / Oracle to retrieve customer and other installed base information, inventory availability, part order status, all work order updates, and to make changes as required with a sense of urgency
+ Serve as back up to our Field Service Coordination team. This includes monitoring workload and assigning Work Orders, updating administrative records for Field Service, and may assist in closing out service orders when needed. Manages field service time off and administrative records, including sick time and vacation time
The essential requirements of the job include:
+ High School Degree / Equivalent and at least 1 year of Service Coordination and Inventory Management center experience
+ Fluent in English and French (oral & written)
+ Proficient using Microsoft Excel
It would be a plus if you also possess previous experience in:
+ Technical / College Degree
+ Experience with Oracle and Service Max
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
French-English oral and written.
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
