**Technical Train Maintenance and Service Operations Advisor, Rolling Stock**
Siemens Mobility is the global market leader for mobility solutions that enable the efficient, safe and eco-friendly transport of people and goods – and help improve the quality of everyday life for millions of people around the globe. Our range of offerings includes rail vehicles, rail automation, road traffic management systems and rail electrification. Our data-driven services offer customers unrivaled value-added in the rail sector. Our intelligent mobility solutions increase the availability of infrastructure, optimize throughput and create a new quality of passenger experience. We call this Ingenuity for Life.
We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.
**Why you’ll love working for Siemens!**
+ Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspace.
+ Solve the world’s most significant problems – Be part of exciting and innovative projects.
+ Engaging, challenging, and fast evolving, cutting edge technological environment.
+ Opportunities to advance your career and mentorship programs on a local and global scale.
+ Competitive total rewards package.
+ Profit sharing available.
+ Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
+ Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
+ Participate in our celebrations, social events and offsite business events.
+ Opportunities to contribute your innovative ideas and get paid for them!
+ Employee perks and discounts.
+ Diversity and incivility focused.
**What will you do?**
As a member of the Performance and Technical Support teams to deliver the Train Service Spares Support Agreement (TSSSA) objectives, delivering high performance in safety, performance and reliability, measured by cost, quality and customer satisfaction. Develop strong and successful relationships with the customer. Ensure the fleet of trains is fully compliant with all Rail regulations, group standards and Siemens Policies. Drive increased productivity and quality through strong know-how, experience, successful collaboration and innovative thinking.
**The main location of day to day work for this position is within the customer offices located in downtown Montreal**
+ Develop and contribute to KPIs related to the contract deliverables, to monitor and control the progress of the targets, driving business improvement. Participate and adhere to the strategic short, medium- and long-term goals.
+ Participate in regular reviews with customer representatives and demonstrate improved product performance and customer satisfaction by supporting them in their business objectives.
+ Be the first point of contact for the resolution of out of course events for the customer.
+ Ensure a professional communication style and develop a relationship with the customer that provides a stable foundation for the business.
+ Collaborate with the customer to explore opportunities for mutual benefit.
+ Ensure specific contractual and customer requirements are met, participating in internal contract reviews.
+ Interaction with support functions and key suppliers to ensure on time delivery of material and services, participating in performance reviews when required.
+ Responsible for monitoring progress and measuring success.
+ Produce and maintain evidence in an agreed format to demonstrate that the business has met the contract deliverables.
+ Drive productivity improvement using continuous improvement and six sigma techniques, to support strategic targets.
+ Ensure fleet is compliance with Rail regulations, group standards and Siemens policies.
+ Engage with head quarters engineering organisation for reactive and proactive fleet improvements.
+ Support the implementation and the ongoing management of the performance regime, monitoring reliability and performance trends and developing improvement proposals **.**
+ Partnership and Siemens Business Conduct Guidelines. Siemens has a culture of zero tolerance for unsafe working and as Siemens employee you will consciously adhere to the health, safety, quality and environment guidelines in your daily work.
**What will you need to succeed?**
+ or mechanical engineering or DEC in mechanical or electrical technical engineering with equivalent experience
+ · Broad technical understanding of Rolling Stock industry, with in-depth knowledge of Rolling Stock maintenance techniques, procedures and best practices
+ Very good knowledge of French and English both written and spoken, with excellent communication skills in both languages
+ Leadership, customer service, strategic innovation and influencing skills
+ Experience of managing budgets
+ Knowledge of continuous improvement techniques and principles
+ Preferred experience of supervising and leading multi-functional teams in a rail environment
+ Rolling Stock Fleet introduction experience
+ Previous experience of managing P&L
+ Contract and commercial experience
+ Experience of negotiating with workplace representatives
**** PLEASE PROVIDE A COPY OF YOUR RESUME IN BOTH ENGLISH AND FRENCH.** **THANK YOU!**
**We share our ideas and champion the people behind them.**
Siemens Mobility is a separately managed company of Siemens AG. As a leader in transport solutions for more than 160 years, Siemens Mobility is constantly innovating its portfolio in its core areas of rolling stock, rail automation and electrification, turnkey systems, intelligent traffic systems as well as related services. With digitalization, Siemens Mobility is enabling mobility operators worldwide to make infrastructure intelligent, increase value sustainably over the entire lifecycle, enhance passenger experience and guarantee availability
Making a difference together we raised $565,000 towards charitable contributions, support over 50 non-profit organizations and planted 1,850 trees in our local communities. Siemens Canada generates $2.2B in sales with 4,800 employees. Join our team of approximately 377,000 talented professionals in more than 200 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us.
**Organization:** Siemens Mobility
**Company:** Siemens Mobility, Inc
**Experience Level:** Experienced Professional
**Job Type:** Full-time
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