Description
Learning & Performance Manager (L5)
**At Amgen, our shared mission** to serve patients drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching patients worldwide.
At Amgen Dun Laoghaire (ADL), we focus on biopharmaceutical aseptic manufacturing, lyophilisation, and automated inspection and packaging. As our site continues to grow in scale, complexity, and technological capability, **we are seeking a Learning & Performance Manager** to play a critical role in shaping workforce capability and enabling site-wide performance and excellence.
**What you will do**
This is not a traditional training role. The Learning & Performance Manager will act as a **strategic capability leader** , accountable for building a future-ready workforce that directly impacts operational performance, compliance, and business outcomes.
While initially aligned to support operational functions, this role is expected to operate with a site-wide perspective, influencing capability strategy across multiple functions as organisational needs evolve.
You will partner with leaders to diagnose performance challenges, design capability solutions, and embed scalable learning and performance systems that go beyond training to address the full operating environment.
**Strategic Capability Leadership & Business Partnership**
+ Provide Guidance to leadership in developing and executing a **site-wide capability strategies** , aligning workforce skills, leadership capability, and learning investments to business objectives
+ Act as a **performance consultant** to functional leaders, diagnosing **performance gaps** and addressing root causes across process, leadership, systems, and organizational factors
+ Influence **site and network capability strategies** , ensuring alignment with enterprise direction and evolving site needs
**Driving Performance & Business Impact**
+ Drive **measurable improvements** in business and operational performance through capability interventions.
+ Establish and monitor **metrics** linked to outcomes such as **quality, productivity, compliance** , and workforce readiness.
+ Leverage **data and analytics** to identify trends, anticipate capability risks, and inform decision-making.
**Future Capability & Workforce Readiness**
+ Identify and build capabilities required for **future business needs** , including **digital, automation** , and evolving technologies.
+ Drive **workforce readiness** for **strategic initiatives** , including technology implementations, process improvements, and organisational or site changes.
+ Establish **knowledge management practices** to accelerate onboarding, reduce dependency risks, and preserve critical expertise.
**Leadership & Learning Culture**
+ Partner with leadership to strengthen **leadership capability** , including coaching effectiveness, talent development, and succession readiness.
+ Foster a **high-performance learning culture** , embedding **continuous learning** , coaching, and knowledge sharing into daily operations
**Learning & Qualification System Excellence**
+ Ensure **training and qualification programs** meet **regulatory requirements** , supporting inspection readiness.
+ Optimize **learning systems** and delivery models to improve **efficiency, scalability** , and learner experience.
+ Partner cross-functionally to deliver **integrated learning and performance solutions.**
**Basic Qualifications**
+ Bachelor’s degree in Science, Engineering, Business, Education, or related discipline
+ Experience in Learning & Development or Learning & Performance within a regulated or complex operational environment
**Preferred Qualifications**
+ Experience operating as a strategic partner to senior leaders
+ Strong performance consulting and problem-solving capability
+ Experience leading capability or workforce transformation initiatives
+ Knowledge of regulated environments and compliance requirements
+ Experience using data and analytics to inform decisions
