Description
I. Job Summary
Under general supervision, provides advanced level data and work assessment, reporting, and recommendations within assigned areas of expertise. Provides advanced level analysis in order to support and enhance overall department workflow, customer service, improvement and work quality.
II. Essential Duties and Responsibilities
+ Subject Matter expert for assigned functions.
+ Provides assessment and recommendations to management. Responsible for preparing reports on data summaries, changes, and trends for use by management.
+ Resolves data driven issues arising from internal department functions, or as identified by leadership.
+ Serves as department stakeholder regarding system issues and enhancements. Manages and tracks issues to resolution within department and in partnershipwith other groups.
+ Serves as Primary Subject Matter expert regarding 3p Supplier Integration. Including but not limited to tracking, onboarding, maintaining and reporting.
+ Assists with special projects within assigned department or as part of cross-functional teams as required or assigned.
+ Monitors department processes and work flow to ensure overall accuracy and quality of data and work output.
+ Determines areas of risk as new or changed processes are implemented.
+ Recommends changes, updates and processes for continuous improvement in areas of expertise.
+ Evaluates current training methods and materials for assigned group, and recommend improvements. Reviews and creates training as needed.
+ Provides guidance, support and training to VOPs analysts on and offshore.
+ Other duties as instructed by Senior Business Analyst.
III. Qualifications – Must live and work in U.S.
A. Required Qualifications
+ Bachelor’s Degree (accredited) in Business Administration related or similar area of study, or in lieu of degree, High School Diploma or GED (accredited).
+ 5 years of relevant work experience (in addition to education requirement).
B. Preferred Qualifications
+ Knowledge of essential business objectives, targets and goals
+ Understanding of business processes and procedures
+ Working knowledge of financial and computer systems, databases, and spreadsheets
+ Technical knowledge and experience working with BI visualization tools (PowerBI; Excel), PowerApps and leverage AI
+ Experience in designing managerial level presentations and reports
+ Able to multi-task, including a proven track record of delivering multiple concurrent complex technical projects on time.
+ Advanced knowledge of Excel (complex and nested formulas; tables, pivot tables and pivot reporting; dynamic & interactive charting; VBA and macros;etc.)
+ Experience developing and maintaining efficient SQL queries, stored procedures, indexes, functions for use in large volume databases.
+ Ability to think and act strategically
+ Build relationships and leverage subject matter expertise to driving conversations and/or influence decision
+ Efficiently generate, reliable working relationships with team, staff, and customers.
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
Pay: The expected base pay range for this hybrid position is $86,130 – $103,730. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
