Description
**Description**
PeaceHealth is seeking a **Patient Access Representative – Endoscopy Outpatient Lab for a Full Time, 1.00 FTE, Day position.**
The salary range for this job opening at PeaceHealth is $23.16 – $31.26.
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
**Job Summary**
Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.
**Details of the Position**
+ Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.
+ Collects patient balances, co-payment, co-insurance, or other payment types.
+ Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
+ Responds to customer’s inquiries.
+ Assists with departmental coverage as needed.
+ Manages daily appointment schedules which may include reminder calls and calling all referrals.
+ May transport patients utilizing escort or wheeled transport equipment.
+ Performs other duties as assigned.
**What you bring**
+ High School Diploma Preferred: or equivalent
+ **Minimum of 1 year Required:** Medical office or related customer service experience
+ Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook
**Skills**
+ Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred)
+ Knowledge of insurance process and regulations. (Preferred)
+ Must be able to manage conflict effectively and professionally. **(Required)**
+ Excellent time management skills, with an emphasis on meeting time sensitive deadlines. **(Required)**
+ Good customer service skills and good interpersonal skills. **(Required)**
**Department / Location Specific Notes**
Oregon – SHMC Outpatient Therapies:
+ Chart management which includes: chart creation with all necessary forms; chart note copying for specific insurers; and discharging charts.
Care Delivery and Outpatient Clinics:
+ Strong background in customer service may be considered in lieu of medical office or related experience.
**Working Conditions**
+ Consistently operates computer and other office equipment.
+ Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
+ Sedentary work.
+ Predominantly operates in an office environment.
+ Ability to communicate and exchange accurate information.
+ The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
For additional information or questions, please email Jen Worthington at Jworthington@peacehealth.org or call 360-448-0542.
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (https://www.thecaregiver.org/wp-content/uploads/2017/05/PeaceHealth-Statement-of-Commitment-to-Diversity-and-Inclusion-vFINAL.pdf) .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
REQNUMBER: 133771
