**HOW MIGHT YOU DEFY IMAGINATION?**
If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.
**CMMS Business Owner (Maximo)**
**What you will do**
Let’s do this! Let’s change the world!
The CMMS (Maximo) Business Owner will provide leadership and support in delivering technology and information solutions that enhance productivity, lower costs, and improve information delivery for Amgen global maintenance operations. By identifying improvement opportunities in CMMS (Maximo) systems and focusing on developing solutions the company expects to maximize value from existing technology investments. This person will work closely with operations staff, corporate leadership, and the IT department to define and implement effective business process enhancements and technology solutions.
+ The BO will lead global network MUG (Maximo Users Group) and coordinate related network activities
+ Be a lead resource in business process and system development for (CMMS/Maximo)
+ The BO will serve as corporate business owner for Amgen’s maintenance program and related SOP’s and supporting documentation
+ Drives ‘Maximo Community of Practice’ across network, shares knowledge of issues regarding enhancements and data impacting Amgen business and works with IT support to resolve
+ All responsibilities assume a full working knowledge of CMMS (Maximo) Enterprise Asset Management Software and related business process (Maintenance and Calibration)
+ Management of User Acceptance Testing
+ Document and define business functions, technical and process specifications, and reporting requirements
+ Provide continuous system improvement by monitoring and evaluating current practices and then designing and implementing enhancements that lower costs and extract the most value from existing technology and systems.
+ Developing system usage and data standards that enable common processes, reports, and skill development
+ Researching and evaluating new or upgraded technology solutions
+ Encouraging innovation, identifying opportunities, and sharing best practices to improve productivity and data quality
+ Communicate application problems and issues to key stakeholders, including management, development teams, end-users, and unit leaders
+ Ensuring CMMS systems are used in an efficient and consistent manner through user support, documentation, and training
+ Develops reports and analytics to provide insight into the health of Amgen’s maintenance program
+ Assembles data for Maintenance Reporting activities and publishes in local and corporate repositories.
+ Liaise with vendors for efficient implementation of new software products or systems and for resolution of any adaptation issues
+ Collaborate with others SME’s in the company to identify the best paths forward when resolving issues
+ Provide secondary support for other maintenance and reliability information systems as needed
+ The CMMS (Maximo) Business Owner is responsible for meeting with the client to determine requirements and documenting the requirements according to Amgen needs
+ During CMMS (Maximo) upgrades serves as a liaison between IS, users, site technical admin, and external technical support
+ The Business Owner is responsible for developing Functional Specification documents according to Amgen standards/requirements
+ The Business Owner is responsible for performing initial System Testing as per the Functional Specifications
+ When required by the project, the Business Owner is responsible for developing Test Scripts for use in User Acceptance Testing
+ The BA is responsible for recording all issues in the proper Amgen tools, identifying the criticality of each issue, and tracking each issue through to resolution
+ When required by the project, the Business Owner is responsible for developing end-user training materials in accordance with Amgen procedures
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is an employee with these qualifications.
Doctorate degree in Engineering, Business, Information Technology, or Computer Science and 2 years of relevant experience
Master’s degree in Engineering, Business, Information Technology, or Computer Science and 6 years of relevant experience
Bachelor’s degree in Engineering, Business, Information Technology, or Computer Science and 8 years of relevant experience
Associate’s degree in Engineering, Business, Information Technology, or Computer Science and 10 years of relevant experience
High school diploma / GED and 12 years of relevant experience
+ Specialization in one or more of the following technologies: relational databases & tools, SharePoint / Office 365, Tableu, Brio Cognos and/or reporting platforms.
+ Exposure to the following software is considered a benefit: Maximo, Other EAM / CMMS / maintenance software, OSIsoft Pi or other data historians, IIoT, Machine Learning, data warehousing.
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.
The annual base salary range for this opportunity in the U.S. is $140,814 – $160,055.
In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
+ Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
+ A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
+ Stock-based long-term incentives
+ Award-winning time-off plans and bi-annual company-wide shutdowns
+ Flexible work models, including remote work arrangements, where possible
**for a career that defies imagination**
Objects in your future are closer than they appear. Join us.
If you’re seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you’ll find it at Amgen.
Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancers, kidney disease, rheumatoid arthritis and other serious illnesses.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.