**Essential Job Functions:**

+ Design and lead the reengineering and optimization of business processes and systems.

+ Create the strategy and lead the development of the technical components of the CMS and integrated system solutions (e.g., Labeling production platform and Translation Management System (TMS))

+ Evaluate and validate functional business requirements against business needs. Translate the needs of business and articulate the functional design, integrations, and processes necessary to meet requirements.

+ Configure and test systems to execute features, enhancements, upgrades, integrations, and reporting.

+ Provide design and architecture guidance to project teams to execute tactical projects / initiatives.

+ Lead the development and maintenance of documentation, policies and procedures for Edwards’ use of CMS, including labeling, PLM and ERP technologies used in conjunction with CMS

+ Provide leadership and guidance to solution users on best practices.

+ Actively lead and train labeling production teams on tools and systems used to generate solution outputs (e.g., labels and documentation)

+ Develop strategic plans for future process innovation. Identify and recommend innovations that significantly enhance efficiency and effectiveness of business processes.

+ Lead labeling system implementation strategies in collaboration with team members (e.g., Labeling PMO)

+ Compile or design architectural models for a current system or proposed system.

+ Develop the strategy and lead the creation and implementation of data structure/architecture and style sheets

+ Identify root causes and develop resolutions to troubleshoot business processes. Test and validate processes and systems including researching data integrity/accuracy.

+ Other incidental duties: Add and update content in the design and configuration of the data management solution (e.g., metadata repository, knowledge base).


**Required Education/Skills/Experience:**

+ Bachelor’s Degree in related field with 10 years or Master’s degree in related field with 8 years of previous related experience managing object oriented content management systems required

+ Proven successful project management leadership skills

+ Experience working with label generation platforms (e.g. Loftware Spectrum, enLabel, PrisymID or equivalent platform)

+ Experience managing Component Content Management System (CCMS) (e.g., SDL Knowledge Center) required

+ Experience working with Translation Management System (TMS) (e.g., SDL World Server) preferred

+ Proven expertise in Microsoft Office Suite and related tools and systems

+ Excellent problem-solving, organizational, analytical and critical thinking skills including high discretion/judgment in decision making

+ Recognized as an expert in own area with specialized depth and breadth of expertise within area of work in the organization

+ Expert understanding of related aspects of labeling processes and/or systems

+ Expert understanding of the structure and function of product labeling

+ Expert understanding of the medical device or pharmaceutical industries and SDL’s Knowledge Center product

+ Expert understanding of DITA architecture and concepts associated with structured content Strict attention to detail

+ Strict attention to detail

+ Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization

+ Ability to manage competing priorities in a fast paced environment

+ Represents leadership on projects within a specific area interfacing with project managers and team

+ Consult in project setting within specific area

+ Adhere to all EHS rules and requirements and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

About Edwards

Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world’s leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 10,000 individuals worldwide.

For us, helping patients is not a slogan – it’s our life’s work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life. Edwards is an Equal Opportunity/Affirmative Action employer including Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Title: Manager, Business Solutions, Content Management
Location: USA-USA-California – Irvine
Job Number: 014975

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