Goal of the Position:
The Senior Technical Inside Sales acts as a primary support for customers, partners and the Sales Team. You will engages collaboratively with the Sales Team in exchanging technical and product information. At the same time, you identify standard reliable solutions for all commercial and technical issues to assure complete customer satisfaction.
The Senior Technical Inside Sales acts as a mentor to the Technical Inside Sales Team!
Support the Sales Team in executing and achieving their territory and market business plans:
+ Perform actions generated after a sales visit (quotations, answers on technical queries…);
+ Provide technical support after or in preparation of a sales visit;
+ Contact customers to check information & generate leads for outside sales;
+ Direct follow up of small accounts and engineering contractors.
Manage commercial processes for quotation:
+ Prepare quotations;
+ Collect necessary technical information, prices & lead times;
+ Follow up of quotations & Answering additional technical questions.
+ Be the first line commercial support to customers for questions on project status;
+ Develop a close relationship with customers and provide the best level of service;
+ Define the best solutions for their specific applications;
+ Resolve support requests or issues related to product selection, application, specification, installation, etc…
Education, Skills and Competencies:
+ Master’s Degree in a Scientific Field;
+ 3 years of relevant experience;
+ Knowledge of Biotechnology fundamental theories, principles and concepts;
+ Proficient in Dutch, French and English;
+ Self Starter;
+ Commercial Acumen;
+ Able to manage Complexity.
Diversity & Inclusion
At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here.