Description
**Join Amgen’s Mission of Serving Patients**
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**What you will do**
As the **Director, Contracts & Pricing Execution (CPE) – Amgen India** , you will serve as the senior CPE leader in India, responsible for establishing, leading, and scaling India-based capabilities that support **U.S. commercial contract and pricing execution operations** .
Reporting to the **Executive Director, Contracts & Pricing Execution (U.S.)** , this role is accountable for ensuring accurate, timely, compliant, and scalable execution of **commercial contract and pricing–related activities** performed in India. You will work in close alignment with **U.S. Contracts & Pricing Execution (CPE)** , along with Finance, Compliance, Legal, and IS, to deliver operational excellence in a **high-impact, highly controlled operating environment** .
**This is a foundational leadership role, with responsibility not only for day-to-day execution, but also for building the organization, governance model, and delivery standards as scope and scale evolve.**
**Key Responsibilities**
**Operational Ownership & Delivery Excellence**
+ Own end-to-end execution of U.S. commercial contract and pricing operations performed in India, ensuring accuracy, completeness, and timeliness of all deliverables.
+ Lead execution of contractually governed and government-impacted commercial processes under tight execution, payment, and reporting timelines, with downstream financial reporting impact.
+ Drive consistent delivery against defined service levels and quality standards in a highly accountable, deadline-driven environment.
+ Establish and monitor operational KPIs, performance metrics, and management reporting to ensure transparency and accountability.
**Systems & Process Leadership**
+ Provide leadership oversight for Revenue Management Systems supporting U.S. commercial contract and pricing execution, ensuring data integrity, process discipline, and reliable system performance.
+ Partner with IS and business stakeholders to support system enhancements, defect resolution, upgrades, and process stabilization.
+ Ensure revenue management systems are operated with appropriate governance, documentation, and auditability standards.
**Controls, Compliance & Risk Management**
+ Own and maintain SOX-controlled processes associated with contract and pricing execution, including process documentation, evidence standards, certifications, and audit support.
+ Work in close alignment with U.S. Contracts & Pricing Execution (CPE), and partner with Finance, Compliance, Legal, and Corporate Audit to ensure ongoing audit readiness and timely remediation of issues.
+ Proactively identify and mitigate operational, financial, and compliance risks while maintaining delivery commitments.
**U.S. Stakeholder Partnership & Governance**
+ Act as a trusted execution partner to U.S. commercial, finance, and value & access stakeholders.
+ Communicate operational performance, risks, and trade-offs clearly to senior audiences.
+ Establish clear governance models, operating rhythms, escalation paths, and handoffs between U.S. and India teams.
**People & Capability Leadership**
+ Build, lead, and develop a high-performing CPE organization in India, including hiring and onboarding senior managers and managers as the organization scales.
+ Define clear roles, responsibilities, and accountability models aligned to U.S. CPE priorities.
+ Foster a culture of execution excellence, attention to detail, ownership, and continuous improvement aligned with Amgen Values.
**What We Expect of You**
We are all different, yet we all use our unique contributions to serve patients. The ideal candidate is an experienced operations leader with a strong execution mindset, deep comfort operating in controlled environments, and a proven ability to build and lead teams supporting U.S. commercial operations.
**Basic Qualifications**
+ Bachelor’s degree and 18+ years of progressive experience in commercial operations, contracts, pricing, finance, accounting, or related operational roles within a U.S. pharmaceutical or biotech environment
+ 8+ years of people leadership experience, including direct management of managers, teams, or complex operational portfolios
**Preferred Qualifications**
+ Experience supporting U.S. pharmaceutical commercial operations in a regulated or highly controlled environment
+ Hands-on leadership experience with Revenue Management Systems and ERP-enabled execution processes
+ Strong working knowledge of SOX controls, internal control frameworks, and audit requirements
+ Proven ability to lead teams accountable for end-to-end process ownership under tight deadlines
+ Strong oral, written, and presentation skills, with the ability to communicate complex concepts and findings to senior audiences
+ Ability to identify areas for process and systems innovation and implement change that will enhance the overall effectiveness of the team
+ Experience building and scaling India-based or offshore teams supporting U.S. stakeholders
