Description
**Position Overview:**
We are seeking a proactive and detail-oriented **Senior Associate – HR Operations** to join our Human Resources team. This role plays a pivotal part in supporting the end-to-end HR operations lifecycle, managing employee queries, and ensuring seamless HR processes through Workday. The ideal candidate will have hands-on experience with Workday, strong knowledge of HR policies, and demonstrated expertise in managing the employee lifecycle from hire to retire.
**Key Responsibilities:**
**1. Workday Management:**
+ Administer and maintain HR data in Workday with a high degree of accuracy and confidentiality.
+ Ensure seamless execution of transactions including onboarding, offboarding, transfers, and other employee lifecycle events.
+ Collaborate with internal stakeholders to enhance Workday functionality and troubleshoot system-related issues.
**2. Employee Lifecycle (Hire to Retire):**
+ Manage the full employee lifecycle including onboarding, confirmation, promotions, transfers, exits, and retirement processes.
+ Coordinate documentation and ensure compliance with company policies and legal requirements.
+ Maintain accurate employee records and ensure timely updates in HR systems.
**3. HR Policy & Compliance:**
+ Interpret and apply HR policies to ensure consistent and fair HR practices.
+ Stay updated on regulatory changes and ensure company HR policies reflect current legal requirements.
+ Support audits and reporting needs related to HR operations.
**4. Employee Query Management:**
+ Act as the first point of contact for employee queries related to HR operations, policies, and systems.
+ Provide timely and effective resolution of employee concerns while maintaining high levels of service quality.
+ Escalate complex issues to appropriate HR leadership as needed.
**Qualifications:**
+ Bachelor’s degree in Human Resources, Business Administration, or a related field.
+ 5–8 years of experience in HR operations, preferably in a shared services or corporate setup.
+ Hands-on experience with **Workday HCM** is a must.
+ Strong understanding of HR policies, employment laws, and compliance frameworks.
+ Excellent communication and interpersonal skills.
+ High attention to detail and ability to manage multiple tasks simultaneously.
+ Proficient in MS Office (Excel, Word, PowerPoint).
**Preferred Qualifications:**
+ Workday certification is a plus.
+ Experience in a global/matrixed organization is desirable.
+ Exposure to HR analytics and reporting tools.
