Description

**Join Amgen’s Mission of Serving Patients**

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

**What you will do**

Let’s do this. Let’s change the world. In this vital role you will be part of the development team under the Scaled Agile Framework (SAFe) Medical Data Analytics and Insights Product Team and primarily focus on delivering Analytics capabilities across Global Medical business organization. The selected individual will engage with business users, architect, validation engineers, platform teams, product owner and the members of development team to develop and deliver analytics needs and enhancements.

This role requires expertise in building technical solutions and interactive application using the **REACT** framework, Databricks Datalake, Tableau, CI/CD, GitLab and AWS Services. Additionally, collaboration with various global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong technical background in the end-to-end software development lifecycle and be a Scaled Agile practitioner. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.

**Roles & Responsibilities:**

+ Function as a Specialist Prog/Analyst within a Scaled Agile Framework (SAFe) product team with expertise in REACT framework and developing interactive applications

+ Serve as a core member of development team to develop Analytics solutions for Global Medical based on business Priorities

+ Support and be responsible for a suite of technologies to build robust, secure and scalable integration capabilities and pipelines

+ Lead all aspects of development including design, requirements and scope define, manage timelines and communication with internal stakeholders, bring up risks, and post-launch maintenance

+ Collaborate with geographically dispersed teams, including those in the US and other international locations.

+ Work closely with other members of product team and participate in SCRUM ceremonies, work sessions, deliverable demos and functional testing.

+ Lead the technology ecosystem with expertise in development on platforms like REACT framework, Databricks Data Lake, Python, REACT, CI/CD, GitLab, AWS service and BI/Visualization tools like Tableau for driving Global Medical analytics.

+ Translate business and technological needs into clear, actionable requirements for development teams

+ Identify and manage risks associated with the systems, including technological risks, scientific validation, and closely work to get user acceptance testing with Business SME

+ Develop technical design and business documentations for end users

+ Foster a culture of collaboration, innovation, and continuous improvement.

+ Developing a deep understanding of the product and the customer experience

+ Talking to customers at pivotal points of the customer journey and distilling insights on what customers value most

+ Contribute to time-to-value by educating users on how to administer and use the

+ Solve inbound customer challenges quickly and always to the customer’s satisfaction

+ Use data, AI and metrics to understand trends in user behavior and product usage to influence strategy

**What we expect of you**

We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications.

**Basic Qualifications:**

+ Doctorate degree / Master’s degree / Bachelor’s degree and 8 to 13 years of Information Systems experience.

+ Ability to handle multiple projects simultaneously and prioritize tasks effectively

+ Excellent problem-solving skills and a passion for tackling complex challenges

+ Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team

+ An ongoing commitment to learning and staying at the forefront of AI/ML advancements.

**Preferred Qualifications:**

+ 3+ years of experience in developing, implementing and supporting Data and Analytics Data Lake systems, analytics/reporting and metrics/visualization tools

+ Hands-on technical development experience in delivering Data and Analytics projects in a fast-paced, multi-client environment

+ Experience leading technology systems: Veeva CRM, Content Management Systems (CMS), AWS, Google Analytics, Salesforce, etc

+ Knowledgeable of analytics and design Principals

+ SAFe Agile experienced

+ Strong interpersonal and communication skills

+ Experience with Project management software including JIRA, Confluence, Smartsheet

+ Experience managing between onshore/offshore development teams

+ Quick learner of existing and new AI/ML technologies and infrastructure

+ Experience operating in a regulated business environment and adhering to mandatory compliance requirements preferred

+ Pharmaceutical experience preferred

**Professional Certifications** **(please mention if the certification is preferred or mandatory for the role):**

+ SAFe for Teams certification (preferred)

+ AWS Developer (preferred)

**Soft Skills:**

+ Excellent leadership, coaching and team management skills.

+ Excellent analytical and troubleshooting skills.

+ Strong transformation and change management experience.

+ Exceptional collaboration and communication skills.

+ High degree of initiative and self-motivation.

+ Ability to manage multiple priorities successfully.

+ Team-oriented with a focus on achieving team goals.

+ Strong presentation and public speaking skills.

**Equal opportunity statement**

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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