Description
Our Content Technology group sits at the intersection of innovation and efficiency, driving a seamless web experience for our users. We leverage cutting-edge tools and best practices to build a scalable, flexible, and performant web presence that aligns with our business goals. Join a passionate team of technologists and strategists who thrive on problem-solving, collaboration, and making a significant impact.
**About the Role:**
Join a dynamic team at the forefront of digital transformation in healthcare. The Manager of Content Data Analytics will lead a team focused on driving actionable insights and operational excellence from content-related data. This role will be central to the successful flow and usability of content tagging data across multiple systems. The ideal candidate is strategic, systems-oriented, and deeply collaborative, with a solid understanding of content operations, metadata, taxonomy, and analytics frameworks.
**Key Responsibilities:**
+ **Leadership & Strategy**
+ Manage and mentor a content data analyst.
+ Develop the vision and roadmap for content data analytics aligned with Content Strategy and Innovation goals.
+ Partner across functions to ensure content data supports broader strategic initiatives.
+ **Data Integration & Flow**
+ Ensure accurate and consistent data flow from content tagging systems across platforms and repositories.
+ Coordinate with IT and engineering teams to maintain pipelines and resolve data flow issues.
+ **Analytics & Reporting**
+ Define, track, and evolve key content performance metrics in alignment with CDNA.
+ Develop and distribute recurring reports, dashboards, and executive readouts.
+ Identify trends, gaps, and opportunities based on content performance data.
+ **Governance & Quality**
+ Maintain standards for data accuracy, consistency, and timeliness.
+ Partner with the Senior Manager of Content Management, Taxonomy and Tagging to ensure consistency in metric definitions, taxonomy, and metadata use across content systems.
+ Collaborate closely with metadata/taxonomy teams to ensure semantic alignment.
+ **Cross-Functional Collaboration**
+ Work with content creators, strategists, technology, insights, and data teams to embed data-driven practices in content workflows.
+ Support audits and evaluations of tagging completeness, data quality, and content performance.
**Qualifications:**
+ Bachelor’s or Master’s in Data Analytics, Information Systems, or a related field.
+ 8+ years in data analytics, preferably with experience managing analytics for content operations.
+ Proven leadership experience and strong stakeholder management skills.
+ Familiarity with content management systems (CMS), digital asset management systems (DAM), metadata/taxonomy structures, and data visualization tools (e.g., Tableau, Power BI).
+ Excellent communication and presentation skills.
**Preferred Experience:**
+ Pharmaceutical or healthcare sector experience.
+ Familiarity with Agile methodologies and sprint-based delivery.
