Description
**Role Purpose**
**Drive scientific readiness across priority Global Development programs by translating disease, mechanism, and protocol rationale into high-impact learning that improves study startup, site engagement, data quality, and patient continuity.**
**Based in India, this role supports** **multiple therapeutic areas globally** **, working in close partnership with other Knowledge & Learning Managers to ensure scientific learning is consistent, scalable, and locally relevant. The position acts as a** **performance partner to clinical teams** **, ensuring the science behind the protocol is understood, adopted, and applied across diverse study environments.**
**Key Accountabilities**
**Program Ownership**
**Lead end-to-end design, delivery, and continuous improvement of protocol/scientific learning across assigned programs and studies.**
**Collaborate with Global Study Leads, Medical Directors, Clinical Operations, Site Engagement, Biostatistics, and Quality teams.**
**Contribute to global learning consistency while ensuring regional relevance and scientific accuracy.**
**Scientific Content & Enablement**
**Develop disease-state, mechanism-of-action, and protocol rationale narratives that connect scientific objectives, endpoints, inclusion/exclusion criteria, and operational considerations to the biology and patient journey.**
**Create modular learning assets (e.g., scenario-based modules, microlearning, facilitator guides, site one-pagers, decision trees).**
**Translate complex scientific content into usable learning and performance tools for CRAs, site staff, and study teams.**
**Cross-Therapeutic and Regional Support**
**Support multiple therapeutic areas and global studies with tailored learning aligned to regional and cultural contexts.**
**Serve as a regional focal point for scientific learning needs in JAPAC, while collaborating with global peers to maintain consistency and quality.**
**Knowledge Management**
**Maintain version-controlled, searchable repositories of scientific learning (e.g., Klarity, SharePoint, OneNote, LMS).**
**Ensure compliance with governance, approvals, and documentation standards (Medical, QA, Legal, Privacy).**
**Measurement & Insights**
**Define and track key performance indicators (KPIs) such as learning completion, confidence levels, protocol deviations, query rates, and startup cycle times.**
**Use feedback loops and analytics to inform continuous improvement and impact measurement.**
**Stakeholder & Vendor Management**
**Facilitate scientific and learning workshops with internal and external partners.**
**Oversee SOWs and ensure quality, scientific rigor, and instructional excellence.**
**Change & Communications**
**Create communication and change management plans to support adoption of new learning methods and digital tools.**
**Coaching & Community**
**Coach SMEs and facilitators in evidence-based learning practices.**
**Contribute to Communities of Practice across the Knowledge & Learning network to foster innovation and best practice sharing.**
**Basic Qualifications**
**Doctorate degree with 6+ years OR**
**Master’s degree with 8+ years of experience OR**
**Bachelor’s degree with 10+ years of experience OR**
**At least 6 or more years of experience in clinical research, clinical operations, or scientific training.**
**Excellent written and spoken English.**
**Strong facilitation, storytelling, and stakeholder management skills; systems thinking and design mindset.**
**Preferred Qualifications**
**Experience supporting** **global clinical trials** **or** **scientific education** **across regions.**
**Familiarity with** **role-based or scenario-based learning** **methods.**
**Ability to work effectively across time zones and cultures.**
**Proficiency in collaboration tools (LMS, SharePoint/OneDrive, authoring tools) and strong data literacy for KPI tracking.**
**Travel:** **Up to 10% for global workshops, site engagement sessions, and stakeholder meetings.**
