Description
**Job Family:** Customer Services
**Req ID:** 503704
**Senior Service Engineer**
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We do this through empowering customers by combining the real and digital worlds, thereby improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?
**Transform the everyday with us!**
This role supports a customer service engineering organization responsible for the migration of legacy FactoryLink (FLink) applications to Siemens WinCC platforms. The Senior Engineer operates as a key technical contributor within a dedicated migration team, independently analyzing legacy systems, defining migration approaches, and executing conversion and validation activities. The role carries accountability for technical accuracy, adherence to Siemens engineering standards, and high‑quality project delivery, while supporting consistent and scalable migration outcomes across customer projects.
**We are looking for a Senior Service Engineer. This position will be based in Johnson City, Tennessee.**
**You’ll make an impact by:**
+ Serve as a senior technical contributor and subject‑matter expert for complex migrations of FactoryLink (FLink) applications to Siemens WinCC within a structured, team-based project environment
+ Perform in-depth analysis of legacy FLink architectures and design robust WinCC solutions that preserve functionality while improving performance, maintainability, and standardization
+ Architect, develop, and validate advanced WinCC screens, scripts, system configurations, and alarm/event handling
+ Design, review, and optimize VBScript (VBS) and C-based logic to support migration strategy, customization, diagnostics, and long-term system stability
+ Provide technical leadership and mentorship to less-experienced engineers, including guidance on best practices, coding standards, and troubleshooting approaches
+ Assume technical ownership for assigned migration scopes, including issue triage, root-cause analysis, risk assessment, and resolution of complex or ambiguous engineering challenges
+ Actively contribute to and, as appropriate, lead technical design reviews, system testing, and customer acceptance activities
+ Contribute to continuous improvement by creating and maintaining engineering standards, technical documentation, and reusable migration assets, and by sharing lessons learned across projects
**You’ll win us over by having the following qualifications:**
**Basic Qualifications:**
+ 8+ years extensive hands-on experience with Siemens WinCC, including system architecture and advanced configuration
+ Strong proficiency in VBScript (VBS) and C, with demonstrated experience supporting complex automation systems
+ Proven experience leading or technically owning work within a team-based engineering or migration environment
+ Deep understanding of legacy automation platforms and the ability to translate obsolete designs into modern, supportable solutions
+ Advanced analytical and problem-solving skills, with the ability to work effectively with **ambiguous, incomplete, or undocumented legacy requirements**
+ Strong communication skills, capable of interfacing with project teams, management, and customers on technical matters
+ Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
**Preferred Qualifications:**
+ Advanced, hands-on experience with FactoryLink (FLink) systems, including detailed analysis of legacy architectures and behaviors to support complex migration efforts
+ Demonstrated experience serving in a senior technical role on automation system migration, modernization, or lifecycle management projects, with accountability for technical outcomes
+ Proven capability in customer-facing project environments, including participation in technical alignment discussions, issue resolution, and support of customer acceptance activities
+ Experience working on medium to high complexity projects with limited oversight, applying Siemens engineering standards and best practices
**About Siemens:**
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here (https://www.siemens.com/global/en/company.html) .
**Our Commitment to Equity and Inclusion in our Diverse Global Workforce:**
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.
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$91,463 $156,794 10
**Organization:** Digital Industries
**Job Type:** Full-time
**Category:** Customer Services
