Description
**Job Family:** Electrification & Automation
**Req ID:** 499031
**Contract Administration Manager**
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?
**Transform the everyday with us!**
**About Smart Infrastructure – Electrification and Automation:**
The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of today’s and tomorrow’s power grid!
We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future.
**We are looking for a Contract Administration Manager** **. This position will be based in Wendell, NC and will be onsite a minimum of 4 days a week.**
We’re looking for a dynamic, results-driven finance professional to join our SI EA Finance team as a Contract Administration Manager. If you’re passionate about driving commercial excellence and leading teams to success, you’ll make a great addition to our team!
**Core responsibilities include:**
+ Overseeing processing of customer orders, ensuring accuracy and alignment with customer purchase orders and proposals, while continuously pursuing opportunities to streamline repetitive activities.
+ Leading efforts to simplify and systemize the handling of credits, returns, paid repairs, and warranty cases to reduce manual steps and accelerate resolution times.
+ Overseeing customer deliveries with a focus on enhancing system integrations and minimizing the need for manual coordination.
+ Strengthening alignment with customers, factories, logistics, and project management by leveraging digital collaboration tools and more standardized communication flows.
+ Serving as the primary escalation point for administrative and contractual questions while implementing structured tracking mechanisms that increase transparency and responsiveness.
+ Monitoring cases, shipments, and project milestones through dashboards and alerts that support proactive issue identification and on time performance.
+ Driving cross functional collaboration with receiving, shipping, and internal production teams to encourage consistent, technology supported processes across the entire order lifecycle.
+ Partnering with adjacent departments to identify workflow gaps, reduce handoffs, and enhance customer satisfaction through more efficient and predictable processes.
+ Evaluating new tools, refining system integrations, and promoting the adoption of digital workflows to support ongoing process modernization across the department.
+ Manage daily activities of 7 to 10 individual team members
+ Act as lead technical expert for order execution processes for system changes and enhancements (e.g. SAP, Salesforce.com)
+ Ensure consistency and accuracy within the order entry and commercial execution process
+ Cash Flow management with focus on account receivables collection and cash prioritization
**Required Knowledge/Skills:**
+ 5+ years of professional experience in customer service, order management, finance, warranty, inside sales, or related operational functions, including demonstrated leadership or people management experience.
+ Proficiency with SAP (SD/MM or equivalent modules), with the ability to interpret data, understand system flows, and support process optimization within ERP environments.
+ Proven ability to lead teams in a fast paced, lean environment, establishing scalable structures and driving adoption of improved or digitized workflows.
+ Exceptional verbal and written communication skills, with the ability to simplify complex topics for diverse audiences.
+ Demonstrated capability to manage multiple priorities, adapt quickly, and operate both strategically and hands-on as business needs require.
+ Strong problem-solving and cross functional collaboration skills, with a track record of reducing manual touchpoints and improving process efficiency.
+ High level of organizational discipline, with extensive experience in assessing workloads, prioritizing deliverables, and ensuring timely execution.
+ Motivated, proactive, and results-oriented mindset with a continuous improvement approach and openness to digital solutions that enhance performance and scalability.
+ Required to be onsite in Wendell, NC 4+ days a week
**You’ll win us over by having the following qualifications:**
**Basic Qualifications:**
+ Bachelor’s degree in Business Administration, Finance, Accounting, or equivalent experience
+ 5+ years of progressive experience in finance, accounting, or commercial execution
+ Proficiency in Excel, PowerPoint, and SAP
+ Detailed knowledge of order entry, sales order management, and invoicing processes within SAP
+ Excellent communication and collaboration skills across functions and management levels
+ Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
**Preferred Qualifications:**
+ Experience with SF.com
+ Ability to manage and prioritize tasks in a fast-paced environment
+ Project controlling experience; Siemens Certified CPM a plus
+ Prior management experience
**About Siemens:**
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here (https://www.siemens.com/global/en/company.html) .
**Our Commitment to Equity and Inclusion in our Diverse Global Workforce:**
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us
$91,463 $115,794 10%
**Organization:** Smart Infrastructure
**Job Type:** Full-time
**Category:** Sales
