Description
At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.
Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we’re working at the pace of change on diagnostic tools that address the world’s biggest health challenges, driven by knowing that behind every test there is a patient waiting.
Learn about the Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible.
The Field Application Specialist (FAS) is responsible for providing in-field and remote assistance to the Sales team for pre- and post- sales technical activities with a primary emphasis on growing the user base of diagnostic products. Provide technic operation, assay implementation, and maintenance of company products. Conduct technical presentations and product demonstrations for customers. Work collaboratively with Sales, Marketing business units to identify and assess customer needs to provide high quality customer care that exceeds expectation. The company offers the possibility to develop into Subject Matter Expert (SME) roles and also in FAS specialized roles ( IMPLEMENTATION, SOLUTIONS, CONNECTIVITY, EDUCATION) depending on territory needs
This position is part of the Commercial department Iberia, it is a Field-based role in Catalunya.
In this role, you will have the opportunity to:
+ Integrate Cepheid instruments (including installation), assays and connectivity solutions into customer laboratories and provide support to the customer during the evaluation and implementation
+ Independently manage assigned territory to include travel and scheduling.
+ Provide demonstration of Cepheid instrumentation, software and reagents to current and potential customers.
+ Jointly develop account strategies with Sales Representatives aimed at increasing Cepheid business and retaining current business.
+ Conduct technical seminars and presentations at customer sites, trade shows and workshops to drive thought leader adoption of Cepheid technology.
+ Proactively provide enhancements for development and optimization of Cepheid assays, software and hardware.
+ Follow normal standard of work for documentation and customer complaint handling to ensure total customer satisfaction.
+ Ensure install and customer management database is updated with full activity traceability.
The essential requirements of the job include:
+ Bachelor’s degree in field of Science/Biology with 5+ years of related work experience OR Master’s degree in field with 3+ years of related work experience OR Doctoral degree in field with 0-2 years of related work experience
+ Experience of Medical Technologist/Clinical Laboratory Scientist.
+ Experience in molecular and microbiology techniques.
+ Self-motivated and independent problem solving
+ Works independently and team oriented
+ Language: Spanish, English, Catalan
Travel & Motor Vehicle Record Requirements:
+ Ability to travel up 70% of the time
+ Must have a valid driver’s license
It would be a plus if you also possess previous experience in:
+ Previous experience in at least one of the following areas: molecular microbiology, pharmaceutical industry, clinical research, medical promotion, infection prevention. Knowledge of diseases, treatments, scientific advancements, industry guidelines, clinical and scientific awareness/conferences to deliver clinical sessions for customers/prospects. Ability to build relationships with healthcare professionals and key opinion leaders
+ Knowledge of diagnostic workflow, process improvement, and laboratory optimization and experience in presenting business cases to demonstrate cost benefit features.
Cepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com .
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Operating Company: Cepheid
