Description
**Join Amgen’s Mission of Serving Patients**
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Product Owner, Precision Medicine Technology**
**What you will do**
Let’s do this. Let’s change the world. In this vital role you will be responsible for defining the vision & strategy for several technology products supporting R&D Precision Medicine.
**Responsibilities:**
+ Collaborate with stakeholders to gather and document capability needs, user stories, and acceptance criteria
+ Define and communicate product and feature vision, including both technical / architectural features and enablement, and end-user features, ensuring alignment with business objectives across multiple solution stakeholder groups
+ Create, prioritize, and maintain product roadmap(s), ensuring that it reflects the needs of the business and stakeholders
+ Work closely with the business teams, Scrum Master(s) and development team(s) to plan and implement sprints, ensuring that the highest priority features are delivered
+ Find opportunities to improve the product / platform / system and development process, and make data-driven decisions to enhance the product / platform
+ Oversee the day-to-day management of technology platforms, ensuring that they meet performance, security, and availability requirements
+ Manage relationships with product / platform /system vendors, ensuring that service levels are met and that the organization derives the best value from its investments
+ Ensure that platforms align with security standards, regulatory requirements, and organizational policies
+ Oversee the management and operation of specific IT systems, ensuring that they meet performance, security, and availability requirements
+ Manage product team Architects, Analysts and Validation Engineers and provide role-based standards and career mentorship for these roles
+ Assure that AIN team is successfully creating robust written materials, including product documentation, product backlog and user stories, and creating other need artifacts to assure efficient and effective coordination across time zones.
+ Define, monitor, and handle service level agreements (SLAs) to ensure the service meets performance and availability requirements
+ Oversee the resolution of service-related incidents and problems, ensuring minimal impact on business operations
+ Maintain detailed documentation of service processes, SLAs, and improvement initiatives
+ Analyze product performance data, customer behavior, and market trends to inform product decisions
+ Create and maintain reports and dashboards that provide insights into product performance, user engagement, and other key metrics
+ Conduct market research and competitive analysis to identify opportunities and inform product strategy
+ Analyze customer feedback and support data to identify pain points and opportunities for product improvement
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The strategic professional we seek is a critical thinker with these qualifications:
**Basic Qualifications:**
Doctorate degree and 2 years of experience in Product Owner / Platform Owner / Service Owner
**Or**
Master’s degree and 6 years of experience in Product Owner / Platform Owner / Service Owner
**Or**
Bachelor’s degree and 8 years of experience in Product Owner / Platform Owner / Service Owner
**Or**
Associate’s degree and 10 years of experience in Product Owner / Platform Owner / Service Owner
**Or**
High school diploma / GED and 12 years of experience in Product Owner / Platform Owner / Service Owner
**Preferred Qualifications:**
+ Strong knowledge of Agile methodologies and product management principles, and backlog and feature management tools including Jira and Confluence
+ Strong knowledge of IT service management (ITSM) principles and methodologies
+ Strong experience with development of data-management and visibility products such as data warehouses, master data management and data visualization and knowledge management solutions
+ Strong hands-on experience with data profiling, data transformation, data mastering
+ Success in mentoring and developing strong product analysts, business analysts, and data profilers
+ Experience in developing differentiated and deliverable solutions
+ Experience with human data, ideally human healthcare and omics data
+ Familiarity with laboratory testing, patient data from clinical care, HL7, FHIR, and/or clinical trial data management
+ Professional certification: SAFe Agile Practitioner
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
+ A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
+ A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
+ Stock-based long-term incentives
+ Award-winning time-off plans
+ Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
**Application Deadline**
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
**Sponsorship**
Sponsorship for this role is not guaranteed.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
