Description
**Job Family:** Customer Services
**Req ID:** 499814
**Repair Center Technician**
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?
**Transform the everyday with us!**
**In this position you will work onsite in Lebanon, OH** .
**Position Overview**
+ We are Siemens Digital Industries – Motion Control Service Repair Center & IPC Assembly Center. Our Siemens repair experts analyze, repair, maintain and optimize Siemens products – drives, automation, industrial computers and PC-based (PCbA) hardware.
+ Our team of repair technicians ensure products are repaired in order to meet our delivery options – 24hr exchange process, 3-day express repair or 5-day standard repair for many products.
+ This position reports to the Production Manager of the Repair Department.
**Responsibilities**
+ Implements activities within a repair operation to meet delivery, quality, and cost objectives.
+ Plans and executes repair of motor, drives and CNC controls by analyzing technical problems with the product.
+ Completes mechanical and/or electronic repairs and executes test procedures to ensure product functionality
+ Maintains technical documentation for repair processes and test equipment.
+ Fosters a work environment that supports a “Zero Harm Culture”, implements company policy, and promotes active engagement of positive work practices to ensure high morale and safety amongst the team.
+ Develops a continuous improvement mindset mentality, to improve upon key performance metrics. This includes processes associated with repair costs, repair time and repair quality.
+ Interfaces with customer service and logistics departments to inform customer of any delays or difficulties associated with a repair that changes the customer original expectations of the repair.
+ Ensures products are cleaned and repaired to a “like new” condition. When a “like new” condition is not achievable, be the eyes of the customer to render options to supervision.
**Required Knowledge/Skills, Education, and Experience**
+ Associate of Applied Science (AAS) degree in Electronic Technology or an equivalent combination of education and hands‑on electronics experience.
+ Hands‑on, hardware‑focused technical aptitude with the ability to physically work on, repair, and handle electronic components (role is not IT/networking‑focused)
+ Microsoft Office Applications
+ Proficient in English both written and verbal
+ Legally authorized to work in the United States without corporate sponsorship now or in the future.
**Preferred Knowledge/Skills, Education, and Experience**
+ Proficient in soldering, testing, and troubleshooting electronic components.
+ 3-5 years of successful experience in Electronic Troubleshooting.
+ Knowledge of Electronic Test Equipment (DMM, Oscilloscopes, and power supplies).
+ Reading schematics and assembly drawings
+ Knowledge LEAN methodologies
**About Siemens:**
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resourceefficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here (https://www.siemens.com/global/en/company.html) .
**Our Commitment to Equity and Inclusion in our Diverse Global Workforce:**
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.
#LI-JS
#LI-Onsite
$43,911 $75,276
**Organization:** Digital Industries
**Job Type:** Full-time
**Category:** Manufacturing
