Description
**Scope of Role**
+ Manage product distribution logistics with Amgen global contacts, distributors, and logistic service providers.
+ Import/Export activities and local transportation.
+ Serialization activities governance.
+ Cold Chain Management.
+ Order-to-Cash process with Distributors and other customer service activities.
+ Distributor/LSP Partnership management and ensure GMP/GSP compliance.
+ Continuous Improvement (Quality, Time, Cost).
+ Responsible for being aligned in CTETS/QE/Deviation/CAPA/CCMS.
+ Project management.
+ KPI and Reporting.
**List of Tasks**
+ Coordinate shipments to the country with the supply sites, logistics HUBs, the forwarder, and the distributors. Prepare relevant paperwork.
+ Manage import/export activities of commercial drug products, registration testing samples, lab reagents etc. materials. Service as Subject-Matter-Expert.
+ Monitor stock level at country Distributor/Sub-Distributors, manage LSP activities to ensure alignment between logistics operations and supply continuity plan.
+ Manage the importation and distribution of Donation programs with relevant charity organization.
+ Manage product returns in-market and to sites outside China, as requested by business.
+ Coordinate import testing activities with Amgen Quality, LSP, and government labs.
+ Oversee the in-country distribution to ensure Amgen products are handled according to quality and cold chain requirements and in compliance to GDP.
+ Oversee in-country cold chain distribution capability to ensure product is delivered safely to patient.
+ Coordinate product serialization activities.
+ Develop and maintain excellent relationships with internal and external customers.
+ Develop and maintain Standard Operation Procedures or other form of work instructions.
+ Support on audit and inspections with IDQ and compliance.
+ Manage and coordinate supply chain projects.
+ Manage KPIs and reporting.
**Knowledge and Skills**
+ Pharmaceutical supply chain management.
+ GMP/GSP/GDP.
+ Attention to detail and high level of accuracy.
+ ERP system, experience in SAP implementation is preferred
+ Experience in drug Importation process and execution.
+ Cold chain management.
+ Analytical and problem-solving skills.
+ Motivated self-starter who can influence and change in an ambiguous environment
+ Resilience.
+ Effective verbal, written, and listening communications skills in local language (Mandarin) and English
**Qualifications**
+ Bachelor’s degree
+ 3~5+ years supply chain experience, preferably with pharmaceutical companies.
+ English (business proficiency) is required
+ APICS (CPIM, CSCP, CLTD) certification is a plus
**Others**
+ Participating in conference calls, outside working hours
+ May require occasional business travel
+ Full time position
