Description
**Job Family:** Electrification & Automation
**Req ID:** 499732
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?
Here you will work in a modern, dynamic factory environment, where we increasingly rely on artificial intelligence (AI) to optimize production processes and drive innovation.
**Transform the everyday with us!**
**About Smart Infrastructure – Electrification and Automation:**
Smart Infrastructure’s Electrification & Automation (EA) team delivers a full range of energy distribution systems and solutions that power today’s electrical grids—and shape tomorrow’s. From electric-vehicle charging and photovoltaic inverters to medium-voltage distribution equipment and automation solutions, our portfolio supports the evolving needs of a more reliable, sustainable, and future-ready grid.
Our U.S. headquarters in **Wendell, North Carolina** is a hub for engineering, manufacturing, and assembly. The site produces EV chargers, photovoltaic solutions, motor control centers, retrofit and replacement breakers, and more—all contributing to the transformation of how energy is delivered and consumed.
**We are looking for a Contract Administrator. This position will be based in Wendell, NC.**
In this role, you will manage the full lifecycle of customer sales orders—from order entry and validation through delivery coordination, cost control, and collection. You’ll serve as the primary administrative contact for customers and internal partners, ensuring accurate orders, smooth execution, and a positive customer experience.
You will report to the Manager of Contract Administration and collaborate closely with customers, factories, project managers, and internal operations teams.
**You’ll** ** make an impact by:**
+ Enter customer orders in SAP with precision, ensuring alignment with customer purchase orders, proposals, contract terms, and internal guidelines.
+ Manage changes, clarifications, and updates throughout the order lifecycle with strong attention to completeness and commercial compliance.
+ Generate and release customer invoices accurately and in a timely manner.
+ Monitor and manage orders through fulfillment, shipment, delivery, and post‑delivery support—including repairs credits.
+ Coordinate with internal teams to resolve issues, ensure timely closure and excellent customer satisfaction.
+ Participate in daily production walks to track the status of open orders, identify potential delays, and collaborate on resolution paths.
+ Oversee routing, and delivery schedules in partnership with logistics and production teams.
+ Communicate with factories, receiving, and shipping teams to maintain accuracy and efficient flow through the entire process.
+ Maintain clear and professional communication with customers regarding order status, shipping timelines, required documentation, and post‑delivery actions.
+ Support project managers, engineering, sales, and other internal partners with updates and documentation as required.
+ **Required to be onsite in Wendell, NC 4+ days a week**
**You’ll win us over by having the following qualifications:**
**Basic Qualifications:**
+ BS/BA in Finance or related area required, or equivalent experience
+ 2+ years experience
+ Proficient in MS Excel and Word
+ SAP R/3, SD and PS Module
+ Salesforce.com experience
+ Proficiency with standard accounting principles
**Preferred Qualifications:**
+ Familiar with Siemens LV & MV solutions
**About Siemens:**
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here (https://www.siemens.com/global/en/company.html) .
**Our Commitment to Equity and Inclusion in our Diverse Global Workforce:**
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.
#LI-BJ1 #WendellMFG
$54,835 $94,003
**Organization:** Smart Infrastructure
**Job Type:** Full-time
**Category:** Sales
