Description
**HOW MIGHT YOU DEFY IMAGINATION?**
You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.
**Live**
**What you will do**
Let’s do this. Let’s change the world. In this vital role, the Manager for Field Access Specialist (FAS) Operations is part of the Patient Access & Reimbursement team and reports to the Sr Manager of Field Access Specialist for the Retail Brands capabilities team. This role is responsible for all operations supporting FAS Retail capabilities including development of access tools, resources, and field training programs. This role also includes management of speaker bureaus for Access Specialists and Office Practice Managers.
• Support management of day-to-day operations for FAS
• Lead new hire field team training for sales & FAS teams
• Perform quarterly FAS field rides (minimum)
• Lead FAS FIT meetings and report on insights
• Lead CRM optimization and PSP management for FAS team
• Manage budget, and performance monitoring of FAS team
• Perform quarterly vendor process audits
• Assist Sr. Manager with monthly reporting on critical metrics for FAS team
• Work with Sr. Manager and CD&A team on FAS targeting
• Work with Sr. Manager and vendor on FAS team alignments
• Creation and MAC submission of above brand FAS materials and FAS/OPM speaker materials, including trainings
• Creation and MAC submission of FAS field training content, including scripts for field interactions
• Monitoring FAS/OPM speaker utilization to meet compliance/budget requirements
• Lead collaborative work across PSP
• Work cross functionally with other business units and internal partners to ensure maintenance of Amgen legal, regulatory, and compliance standards
• Evaluate opportunities across the entire PSP portfolio
**Win**
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a collaborator with these qualifications.
**Basic Qualifications:**
Doctorate degree OR
Master’s degree and 2 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
OR
Bachelor’s Degree and 4 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
OR
Associate’s Degree and 8 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
OR
High school diploma / GED and 10 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
**Preferred Qualifications:**
+ Experience in access process and patient support service programs or field sales experience
+ Field and training experience with Cover My Meds
+ Experience with development of training materials and delivering effective training sessions
+ Experience with budget and team performance management
+ Ability to translate data and analytics into actionable insights
+ Experience with MAC process and navigating internal cross-functional teams
+ Ability to lead strategic projects from concept development through completion
+ Experience working with advertising and/or media agencies developing impactful materials on time, on budget and on target
+ Excellent verbal and written communication skills, including listening and presentation skills
+ Strong creative and problem-solving skills
+ Skills in PowerPoint, Excel and in developing compelling presentation content
+ Strong organizational skills – to set targets, track to achievements and complete projects
+ Ability to optimally prioritize a diverse workload to meet deadlines
+ Ability to effectively lead cross-functional teams and to influence without authority
+ Ability to work effectively as a member of a team
+ Quick learner, proactive, takes initiative, goal oriented and driven
**Thrive**
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.
In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible
**Apply now**
**for a career that defies imagination**
Objects in your future are closer than they appear. Join us.
**careers.amgen.com**
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
