Description
**Meeting & Event Technology Manager**
**LIVE**
**WHAT YOU WILL DO**
The Meeting & Event Technology Manager will be part of the Global Meetings Management (GMM) team and the Global Strategic Meetings Management Program at Amgen. You will be the architect of Amgen’s event technology landscape and roadmap, driving efficiency and performance through automation, AI, and data-driven insights. You’ll manage Amgen’s Meeting Technology, Cvent, lead integrations, streamline processes, and work to optimize performance and customer satisfaction. This is a fast-paced role for a passionate tech leader who thrives on collaboration and innovation.
**Key Responsibilities:**
Technology Ownership:
+ Manage Amgen’s Meeting Technology platform, Cvent, leading system improvements and integrations.
+ Champion automation, AI, and efficiency initiatives for GMM.
+ Partner with the Cvent team to ensure flawless system operation.
+ Own and manage data collection, aggregation, and reporting.
Data & Analytics:
+ Leverage predictive analytics to enhance the Meetings Program.
+ Design and implement performance dashboards to track key metrics.
+ Develop and monitor functional metrics for customer satisfaction, business performance, and operational efficiency.
+ Present insightful reports and analyses to GMM leadership
Process Optimization:
+ Spearhead process simplification and automation initiatives, leveraging tools like RPA & UiPath.
+ Proactively identify opportunities to improve efficiency, effectiveness, and customer satisfaction.
+ Collaborate with various functions to implement solutions and track progress.
**WIN**
**WHAT WE EXPECT OF YOU**
**Qualification:**
**Minimum Requirements** :
+ Bachelor’s degree in technology, Data Analytics, Meeting & Event Management or related field.
+ 4+ years of experience in event technology management or similar role.
+ Expertise in data analysis, reporting, and dashboard design.
+ Understanding of IT systems, SasS/PaaS (Software as a Service/Platform as a Service) solutions, system integrations (API’s MuleSoft), and automation tools.
+ Understanding of Life Sciences, Bitotech or Pharma industry
+ English – Business fluent
**Preferred Requirements**
+ Strategic Meeting Management experience
+ Global, cross functional work experience
+ Knowledge of Veeva and Salesforce
+ Knowledge of Project Management methodologies such as Agile, Scrum & Waterfall
**THRIVE**
**WHAT YOU CAN EXPECT OF US**
As we work to develop treatments that take care of others, we work to care for our teammates’ professional and personal growth and well-being.
+ Vast opportunities to learn and move up and across our global organization
+ Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
+ Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits
**CAREERS.AMGEN.COM**
**EQUAL OPPORTUNITY STATEMENT**
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
