Description
**About The Role:**
As part of the CBRE Corporate Real Estate function and reporting to the Head of Design & Construction, this role serves as the critical link between the organization’s business objectives and its physical workplace portfolio. The Workplace & Change Management Manager is responsible for developing and implementing workplace strategies that align people, space, and culture to support business performance and employee experience.
Key responsibilities include leading complex change management and continuous improvement initiatives, applying design thinking principles to create high-performing work environments, and driving adoption of new ways of working across the CBRE portfolio. The role partners closely with business leaders, HR, technology, and project teams to ensure successful transformation outcomes, employee engagement, and sustained organizational change.
**What You’ll Do:**
**Workplace Strategy & Transformation**
+ Analyze organizational data including headcount projections, department adjacencies, employee engagement surveys, hybrid work policies and utilization metrics to determine optimal space programs and footprint requirements. Develop workplace programs and space planning recommendations.
+ Ensure employees understand how new workplace environments support productivity, collaboration and employee experience.
+ Define and evolve the firm’s workplace strategy processes, tools, deliverable templates and value propositions.
**Change Management Strategy**
+ Develop and execute change management strategies for workplace and business transformation initiatives.
+ Create change and communication plans that align with project milestones and business objectives.
+ Build and coordinate internal relationships with business leaders, sponsors and change champion networks.
+ Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies which impact the design of procedures and policies.
+ Utilize best practices to ensure a consistent and repeatable change management approach is embedded in programs and projects.
**Leadership & Influence**
+ Lead cross-functional initiatives and drive organizational alignment
+ Coach and mentor others in change management methodologies and workplace strategies
+ Lead by example and model behaviors that are consistent with the CBRE RISE values. Work to build consensus and convince others to reach an agreement.
+ Communicate difficult and complex ideas with the ability to influence senior leaders and stakeholders.
+ Provide and implement solutions to improve productivity, efficiency, and adaptability of the business.
+ Work with business leaders, and impacted high-profile stakeholders to mitigate any risks, identify change barriers and devise strategies to overcome the barriers.
+ Drive employee engagement and adoption of workplace initiatives.
**What You’ll Need:**
To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
+ Bachelor’s degree in Business, Organizational Development, Architecture, Interior Design, Corporate Real Estate or a related design discipline.
+ 8+ years of professional experience in workplace strategy, workplace design, interior architecture, business transformation or a related consulting discipline.
+ Commercial real estate experience required – prior roles at a CRE services firm, architecture/design firm serving corporate occupiers, or in house corporate real estate preferred.
+ Experience developing and delivering workplace assessments, space programming, change management frameworks, data analysis, workplace utilization analytics and strategic recommendations.
+ Exceptional communication, narration and presentation skills – must be comfortable selling a vision in an executive setting.
+ Entrepreneur approach – comfortable building processes and tools where they don’t yet exist
+ Collaborative work style with the ability to operate across multiple teams, markets and time zones
+ In-depth knowledge of Microsoft Office products, CAD/Revit software, 3D visualization, SketchUp and AI.
+ Ability to integrate AI tools into workflows to drive efficiency while ensuring responsible and compliant use.
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
**Disclaimers**
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate’s unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
**About CBRE Group, Inc.**
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
