Description
**Accountabilities** Reporting to the District Sales Manager
+ Maximizes sales of Amgen’s products in territory
+ Achieves sales targets
+ Delivers key messages
+ Collaborates with manager to implement agreed POA in line with marketing strategy
+ Identifies and establishes high quality customer relationships and internal collaboration
+ Knows in-depth knowledge of the product(s), market , stakeholders and competitors
+ Works within agreed budgets
+ Lives the Amgen Values
**Responsibilities**
+ **Collaborates with manager** to develop and implement territory POA and key account plans . Achieve POA
+ Evaluates progress vs. plan monthly and agrees to course corrections **with manager**
+ **Contributes to** Cluster/Territory Teams Collaborates (Medical Affairs/Key Account Manager, etc.) to agree on key account plan objectives/responsibilities
+ **Engage** s with peers and District Manager to learn best practices
+ **Demonstrates an understanding** of industry and healthcare trends, of how retail practices, clinics and hospitals operate.
+ Identify and gather competitive information
+ **Follows through** on customer commitments and requests in a timely fashion
+ Reports customer activity in the CRM system and ensures customer profiles are kept up-to-date
+ **Demonstrates an understanding** of Amgen Performance 4 selling platform to satisfy customer and Amgen needs
+ **Operates** within the agreed expense budget aligned with POA priorities
+ **Seeks advise** and assistance to organize activities
+ Continuously develops and improves product knowledge, communication and selling skills through self-learning and **active participation** in agreed training programs. **Drives own development**
**Qualifications**
**Minimum Requirements**
+ Minimum 3 to 5 years of experience in the pharmaceutical industry in a sales-related job
+ Basic knowledge of and experience in a hospital environment (not for specialist Sales Reps)
+ Some experience with computer systems (CRM databases and MS Office)
+ Fluency in local language, both in oral and written communication
+ Relevant local legal qualification
**Preferred Requirements**
+ Bachelor’s degree in life science or (bio) medical sciences
+ Knowledge of Customer Relation Management principles
+ Exposure to interactions with various disciplines and organizational levels
+ Exposure to project management principles
**Required Training**
+ Product and market/PMC
+ Amgen Performance 4 selling course
+ Traineeship in therapeutic area
+ Amgen IT applications and CRM system
+ Amgen Values, culture, policies and business processes
+ Presentation skills
+ POA/key account planning
+ Amgen Sales On-boarding program
**Competencies**
**Core Knowledge**
+ Demonstrates an understanding of the sales cycles, hospital environment & industry environment and applies this knowledge in day to day practice. Knows Amgen/competitor products and services.
**Problem-Solving**
+ Breaks issues down into major components that reflect basis understanding of the relevant issues.
**Goal Setting & Tracking**
+ Holds self accountable for achieving established goals.
**Tailored messages & Influencing skills**
+ Interactions with others (customers, peer, manager, etc.) is open, honest and cooperative.
**Compelling Messages**
+ Able to deliver the selling message in a clear and assertive way .
+ Appropriately uses Amgen’s Marketing and Sales tools to support the sales process.
**Call Planning and Execution**
+ Develops pre-call plans and uses plans in customer interactions
+ Demonstrates basic time management skills in terms of prioritizing activities and completing work in a timely manner; meets deadlines.
**Rigorous Planning & Execution**
+ Able to seek out information, both on specific issues and on a more general, or territory level, and to use this information to analyse, identify implications and set priorities
