Jobs In Sunnyvale, California

Marketing Communications Manager

Cepheid’s Marketing Communications Manager plays a key role in promoting our business by developing product collateral and promotional programs. This is a high-visibility, hands-on position that serves as a primary interface between MarCom and Product/Segment Marketing Managers across a diverse portfolio of products globally. The MarCom Manager works closely with marketing as a creative and […]

Order Management Manager

At Cepheid, we are passionate about improving healthcare through faster, more accurate diagnostic tests. With our GeneXpert® System, we’ve taken the most sophisticated molecular technology and packaged it into an automated, easy-to-use format that has quickly become the platform of choice worldwide. From the largest laboratories to small physician offices, our game-changing solution delivers critical […]

Sr. Lab Automation Engineer

POSITION SUMMARY: The Sr. Lab Automation Engineer will work on existing lab automation processes to improve throughput, reliability and cost as well as developing new processes on liquid handling instruments to facilitate genetic analysis using Cepheid molecular diagnostic products. In addition, this person will also be the in-house expert on all GeneXpert instruments for Quality […]

Technical Support Specialist

ESSENTIAL JOB RESPONSIBILITIES: + Engage customers to collect and compile detailed information about customer complaints + Conduct advanced data analysis and troubleshooting, understanding customer sample collection, processing and laboratory practices + Investigate and resolve advanced customer complaints + Document complaints and resulting investigations in the complaint management system + Interface with Service and Global Product […]

Systems Support Engineer

*Remote candidates considered* POSITION SUMMARY: The Systems Support Engineer is responsible for providing advanced product support to customer s requiring assistance with instrumentation, software and hardware components sold and distributed by Cepheid. As a member of the Tier 2 Technical Support Team, you provide product support to internal and external customers via phone, email and […]

Technical Support Specialist

ESSENTIAL JOB RESPONSIBILITIES: + Engage customers to collect and compile detailed information about customer complaints + Conduct advanced data analysis and troubleshooting, understanding customer sample collection, processing and laboratory practices + Investigate and resolve advanced customer complaints + Document complaints and resulting investigations in the complaint management system + Interface with Service and Global Product […]

Reagent Production Analyst

POSITION SUMMARY: Mid level position responsible for supporting the Bulk Buffer, Reagents and Bead production laboratories by following good documentation practices (cGDP) and relevant standard operating procedures (SOPs). Complete assigned tasks and ensure all activities are compliant with the company’s quality, safety and departmental policies and standards. Apply analytical skills or scientific methods or operational […]

Senior Service Sales Support Representative

Service Contract Sales Support Reporting to the Sr Manager of Contract Sales, the Service Contract Sales Support role is primarily responsible for service administration. The Service Contract Sales Support role is committed to providing support options, agreement assistance, and excellent customers service while balancing and driving revenue objectives. The Service Contract Sales Support role drives […]

Technical Support Specialist

ESSENTIAL JOB RESPONSIBILITIES: + Engage customers to collect and compile detailed information about customer complaints + Conduct advanced data analysis and troubleshooting, understanding customer sample collection, processing and laboratory practices + Investigate and resolve advanced customer complaints + Document complaints and resulting investigations in the complaint management system + Interface with Service and Global Product […]

Regulatory Affairs Coordinator

ESSENTIAL JOB RESPONSIBILITIES: + Coordinates and manages the notarization and legalization of documents or certificates to support international registration activities + Responsible for scanning, archiving and shipping documents to global teams + Manages Regulatory activities to secure signatures, stamps, copy/scan, mailings and archiving + Maintain email distribution list, group mailbox and share-point sites. + Manage […]

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